Get Marketplace Help

Do you have questions or need assistance enrolling in the Health Insurance Marketplace?

Get assistance from the Certified Application Counselors and Navigators at
Forest County Potawatomi Insurance Department (FCPID).

For Assistance or to Schedule an Appointment for In-Person Help
Call us at 1-800-960-5479 or 715-478-4707.

Learn about the Health Insurance Marketplace & your new coverage options.

Local Experts

FCPID was awarded a Health Insurance Marketplace Navigator Grant from the Centers for Medicare and Medicaid Services (CMS) to serve populations in both Wisconsin and Michigan. Consumers may utilize the assistance of our Navigators and Certified Application Counselors (CAC’s) to help provide unbiased assistance when traversing through the Health Insurance Marketplace.

Navigators and Certified Application Counselors (CAC) go through a rigorous training process, including special training conducted by both the State of Wisconsin and the Federal Government, to ensure their knowledge of the both Health Insurance Marketplace and general insurance rules.  Additionally, a minimum of eight hours of continuing education is required annually, to keep up-to-date with the changes to the laws in the State of Wisconsin as well as changes in the Health Insurance Marketplace.

Populations We Serve

The 2016 Navigator Grant allows FCPID to serve counties in both Northern Wisconsin and Upper Michigan, with a specific target population of Native Americans, including tribes in rural communities.

In Michigan, the counties served include Chippewa, Menominee, Baraga, Gogebic, Manistee, Petoskey and the Suttons Bay area.

In Wisconsin, the grant will be used to assist consumers in the counties of Ashland, Iron, Sawyer, Vilas, Forest, Brown, Outagamie, Baron, Polk, Burnette, Shawano, Bayfield and Jackson.

While the main focus of the Navigator Grant is to assist Native Americans, the Forest County Potawatomi Insurance Department is equipped and ready to help those in the local community with Health Insurance Marketplace questions and applications.

Services Provided

Call center to answer questions regarding enrollment in the Health Insurance Marketplace (For populations in Michigan and Wisconsin, with an emphasis on information for Native Americans.)

Education, outreach and enrollment events (For Tribes in both Michigan and Wisconsin.)

Fully Trained Team

8 Navigators

11 Certified Application Counselors

Additional staff who are completing the training and testing processes, to prepare for open enrollment on which began November 1, 2015.

Enrollment Assistance

Enrollment assistance is available at the FCP Insurance Department offices, located at 5427 Everybody’s Road, Crandon, WI  54520. The team of Navigators and Certified Application Counselors is available Monday through Thursday to help you find health coverage that meets your needs AND fits your budget.

To schedule an appointment, please contact us at 715-478-4707 or 1-800-960-5479.